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Sooper Hit Holidays

Customise your dream vacation with experts you can trust.

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General Policy

Refunds processed within 90 working days from cancellation date or supplier processing, whichever is later.

  • • Applies to all Pickyourtrail vacations [attached_file:1]
  • • Refund amounts subject to exchange rates
  • • Contact: help@pickyourtrail.com
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Flights

Non-Refundable: Zero refund

Refundable: As per itinerary

  • • Passport must have 1-year validity [attached_file:1]
  • • Arrive 2 hours before boarding
  • • Baggage limits apply
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Hotels

Non-Refundable hotels: Zero refund. Refundable hotels follow itinerary terms.

  • • Early check-in/late checkout at hotel discretion [attached_file:1]
  • • On-trip hotel changes: 100% cancellation fee
  • • Room upgrades borne by customer
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Activities

Follows same refund policy as flights and hotels per final vouchers.

Refund timelines specified in product cancellation section [attached_file:1]

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Visa & Insurance

Visa fee: Non-refundable even if rejected

Insurance: 100% cancellation fee

Pickyourtrail facilitates but embassy decides [attached_file:1]

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Transfers

Refunds as mentioned in product cancellation section and final itinerary.

Subject to international exchange rates [attached_file:1]