Terms & Conditions

1. Definitions

“You / Passenger” means the person(s) in whose name the booking is made.

“We / Company” refers to Colourwing.

2. Role of the Company

The Company acts only as a travel organizer and does not own or control airlines, hotels, transport services, restaurants, or any other third-party service providers. All such services are provided by independent vendors.

3. Applicable Laws & Passenger Conduct

All tours are governed by the local laws and regulations of Europe, the United Kingdom, the United States, and Australia.

Any drug-related offence, misconduct, abusive language, spitting, or littering is considered a serious offence and shall be dealt with strictly as per local laws.

4. Baggage Policy

Baggage is limited to one suitcase up to 20 kg and one hand bag per passenger. Passengers are advised not to carry valuables, jewellery, or expensive items.

The Company shall not be responsible for loss, theft, or damage to personal belongings or baggage at any time during the tour.

5. Hotels & Accommodation

Hotel rooms may be compact in size. Porterage, bottled water, minibar items, internet, laundry services, and other extras are chargeable unless specified otherwise.

Hotels may require a refundable security deposit at check-in. Any damage caused to hotel or coach property shall be borne by the Passenger.

6. Itinerary & Coach Rules

Passengers must strictly adhere to the itinerary timings. Vehicles will not wait beyond the scheduled departure time.

Eating, drinking, smoking, or moving inside the coach is strictly prohibited. Seat belts must be worn at all times.

7. Activities & Health Responsibility

Participation in activities such as theme parks, water sports, mountain tours, or long walking tours is entirely at the Passenger’s own risk.

Passengers with medical conditions must take necessary precautions and carry required medication.

8. Limitation of Liability

The Company shall not be liable for any loss, injury, accident, delay, sickness, loss of baggage, or financial loss arising due to weather conditions, strikes, war, quarantine, government restrictions, or circumstances beyond its control.

9. Photography & Media Usage

By accepting these terms, Passengers consent to photography and videography during the tour for promotional purposes.

Passengers who do not wish to be featured must inform the Company in writing prior to the tour.

10. Payments

All services are subject to full payment realization before departure. Cheque payments are accepted subject to clearance and may be refused if fewer than five working days remain before departure.

11. Accuracy of Information

While reasonable care is taken in preparing brochures and website content, the Company shall not be liable for typographical or printing errors.

Only written Terms & Conditions issued by the Company shall be considered binding.

12. Acceptance of Terms

By booking the tour, you confirm that you have read, understood, and agreed to abide by these Terms & Conditions on behalf of yourself and all members of your group.